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What Are the Key Metrics for an Employee Engagement Survey?

Posted February 29th, 2024 in Articles

Employee engagement is key to employee satisfaction, retention and productivity. Many (if not all) of the companies that are ranked among the best places to work routinely conduct employee engagement surveys to assess both what they are doing right and what they can do better. For companies that are seeking to improve employee engagement, understanding their employees’ pain points, wants and needs is the first step—and the best way to learn about these is simply to ask.

But, conducting an employee engagement survey involves much more than just asking a few basic questions. Employee engagement surveys can (and should) go much deeper and ask thought-provoking questions that elicit meaningful responses beyond likes and dislikes. Of course, measurability is critical as well—as survey results are useless if they cannot be transformed into data that companies can use to effect meaningful change within their corporate organizations.

3 Key Metrics for Employee Engagement Surveys

With this in mind, what are the key metrics for an employee engagement survey? Here are three examples:

1. Team Success

recent article in the Harvard Business Review (HBR) identifies “team success” as a key metric for employee engagement surveys. As the article explains, “[m]easuring team success allows you as a leader to see into the culture of each team and how those teams’ players relate.” Culture and interpersonal relationships are key to employee engagement, so this can be a powerful metric when used appropriately.

2. Innovation

The HBR article also highlights the importance of innovation as a key metric for employee engagement. As the author suggests, asking questions such as, “What did you learn from your latest project?” can provide key insight into employees’ level of engagement in the past as well as how engaged they are likely to be in the future.

3. Work-Life Balance

As attitudes toward work-life balance have changed, this has become a key metric for measuring employee engagement in recent years. Data show that today’s employees value work-life balance more than ever, and with many companies bringing their employees back to the office, this has the potential to play a major role in employee engagement, satisfaction, retention and productivity in 2024 and beyond. With major decisions like ending work-from-home policies, understanding the implications before making these decisions is crucial for avoiding unintended and unanticipated consequences.

Developing a Useful Employee Engagement Survey

Again, these are just a few examples. Developing a useful employee engagement survey starts with understanding a company’s specific concerns and goals. Once you know what you hope to learn, then you can decide which metrics to use. This itself is a process that requires careful consideration—as making sure you are generating the right data is critical for making informed decisions now and in the future.

Speak with an HR Consultant at Mithras Investments

Do you have questions about conducting an employee engagement survey? If so, we invite you to get in touch. To schedule an appointment with an HR consultant at Mithras Investments, please call 305-517-7911 or contact us online today.

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To learn more about services offered by Mithras Investments to multinational corporations across the globe, call our consulting firm at + 1-305-517-7911 or send us an email using our online system. Our existing clients can also use our convenient client login terminal.